SAP SuccessFactors Core HR and Payroll Software review

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SAP can be traced back to 1972, under the original name “System Analysis Program Development”, which was later abbreviated to the current name, which is pronounced as a single letter SAP. It gradually grew from its five-person origins to 105,000 employees today. From its global headquarters in Waldorf, Germany, SAP offers a cloud portfolio of more than 100 business solutions and has more than 230 million users. SAP has a number of large corporate customers including 3M, BMW, Coca-Cola, and Ford Motor Company.

SAP SuccessFactors Core HR and Payroll Software review

Subscriptions and Pricing

the SAP SuccessFactors Core HR and Payroll software unfortunately has opaque pricing as there is no indication of the possible levels or options available, making it difficult to find out if this software is right for the business. Instead, the potential buyer should contact SAP with the appropriate company references and then contact them for an individual offer. While this approach is quite common in purchasing software online, it is an obstacle to receiving many offers when purchasing this type of product.

In addition, the website can be confusing as SAP has around 100 cloud-based software products. Looking elsewhere, we found an estimated price of about $ 85 per employee to subscribe to this product. While SAP offers free trials for many of its products, we only found one free demo for the Core HR and Payroll software.

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SAP SuccessFactors Core HR and Payroll Software strives to be a single point of contact for all of your company’s HR needs (Photo credit: SAP)


Under the umbrella of SuccessFactors Core HR and Payroll Software, SAP offers an HR and payroll system with a global perspective. The general themes of the software are increasing compliance, the ability to service employees themselves and automate all kinds of HR processes, both simple and complex. This generally improves the employee experience with engagement and empowerment, which adds overall value to the company.

It also simplifies the time and attendance recording of employees (Photo credit: SAP)

If we take a closer look at one of the areas, we come to time recording, the module that deals with time recording. SAP gives employees control, because instead of outdated paper timesheets, the time is saved in the cloud. Employees have desktop access or a mobile app to access the electronic timesheets and can enter the hours worked, including breaks. Submissions are assessed in real time using the employee profile as a first check to ensure that the hours worked are properly submitted on the first attempt.

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Management and administration, each with the appropriate rule-based access, can then simply aggregate the data for analysis in order to gain insights into areas such as labor costs. Compliance with labor laws and collective agreements is also enforced in areas such as “violation rules, bonuses, on-call duty and overtime regulations”.

The SuccessFactors Core HR and Payroll software can be fully integrated into the SAP ecosystem. This enables the time and attendance data to be easily transmitted to SAP SuccessFactors Employee Central Payroll for exact billing of the hours. If you use third-party shift planning tools, you don’t have to worry, as SAP can import the scheduled working time data and work with it.

Time management is automated and also streamlined. There are options for Automatic Approvals, Bulk Approvals, Alerts, Automatic Recalculations, and Embedded Reporting. The time management can easily be configured and then the time usage is monitored and updated.

The SAP Support Portal contains helpful articles, community content, product documentation, and more (Photo credit: SAP)


SAP offers a wide range of support options to get help with its product. We would like a number of instant support options to be available, including country specific phone numbers, along with expert chat and email through the SAP support portal.

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There are also many resources available as one would expect from such a software veteran in the field. This includes maintenance notifications to provide updates for downtime. A SAP Help Portal with content is also available for each product. In addition to the knowledge articles, there are also webinars such as “Incident Report” in separate sessions for English and Korean, as well as whitepapers and “learning journeys” for those who want to better master this content.

For those who want to interact with other users, there is the SAP community where users can ask questions and also help other users, as well as SAP training courses and certifications who want certified training. But for all of the extensive support options previously available, it was a bit of a disappointment to see that SAP “event finder” Website had absolutely no upcoming events.

final judgment

The SAP SuccessFactors Core HR and Payroll certainly has some strengths, from the close integration into the larger group of SAP software products to the streamlining of HR processes such as time recording and leisure management to the diverse support options that make this product more than a more precise one Worth a look if you buy such a software product. We are frustrated with the lack of some upfront pricing, no free trial, however, and overall we found the site a little more difficult to navigate than some of their competitors. All in all, this product still has its merits, but keep these identified areas for improvement in mind.

We have that too best HR software, best payroll software and best HR outsourcing services

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