Google made a statement earlier this year with the launch of its flagship series Pixel 6. The Pixel 6 and 6 Pro have received high praise from both reviewers and users, but the devices have been plagued with software and hardware issues. We had previously compiled a list of some of the most common Pixel 6 problems and their solutions, but as the title should tell you, this problem is much worse. Several Pixel 6 and 6 Pro owners are reporting that their devices’ screens are cracking out of the blue.
Many Pixel 6 series users have taken to the google support forum and Reddit to report that their device’s screen randomly cracks. Looking at the images shared by users below, you might think that the screen was cracked due to an accidental drop or impact. But that is not the case.
The user reports suggest that the display glass cracked by itself while their Pixel 6 device was in their pocket or on the table. And more importantly, for several users, the crack occurred even during use official or third-party Pixel 6 cases or screen protectors. The problem is seen more often with the more expensive Pixel 6 Pro.
The folks at AndroidPolice were the… first to report on the matter earlier this week. The publication states that such a random cracking problem usually occurs due to manufacturing defects. It appears that pressure is building up in the display glass, causing the display to break and shatter without any impact.
While an irate customer shared that a Google representative responded with the statement: “Screens don’t just burst“Some reports suggest that the Mountain View giant is investigating the matter. It will be interesting to see if a manufacturing issue is indeed the culprit here and users will get free replacements or not. If Google confirms this isn’t the case, which seems unlikely, users will have to spend their money to install a new screen on their devices.