If there is a Snapchat feature to help retain users, it has to be Snapstreak. Designed as a strategic incentive for users to return and keep using the platform, the maintenance of Snapstreaks is often viewed as a major concern by most of the Snapchat users. As a result, it’s a really unfortunate time when someone loses their Snapstreak in cases like server outages or app errors. If you recently lost your streak with your close friend or significant other, here’s how you can get your Snapstreak back on Snapchat:
Get Snapchat Streak Back (2022)
What is Snapchat streak?
Snapchat Streak, popularly known as Snapstreaks, is a representation of the frequent communication with a Snapchat user. A Snapstreak begins when you and your friend send each other Snaps at least once every 24 hours on 3 consecutive days. To be clear, text conversations on the Snapchat app don’t count towards your Snapstreaks. You’d lose your Snapstreak with Snapchat friends or loved ones if you didn’t share a photo or video with them within 24 hours.
You’ll see a fire emoji (🔥) next to her name in the chat list when the streak starts. If you send each other snaps every day, a number will appear next to the fire emoji. It stands for the snapstreak, the number of days that you’ve exchanged snaps with each other. For example, the number 58 in the picture above shows that the person has been sending Snaps to the recipient for almost 2 months.
An active one Snapstreak will expire if you don’t send the other person a Snap within 24 hours. However, you will get an hourglass emoji warning reminding you to snap the other one. However, you can also lose your Snapchat sequence due to technical errors or network issues. Fortunately, Snapchat offers a way to appeal if you think you’ve accidentally lost your Snapstreak. Check out the next section to learn how to request your streak be corrected on Snapchat.
Recover Snapstreak on Snapchat in 4 Easy Steps
1. Open Snapchat and tap your Bitmoji (or profile icon) in the top left. When your profile opens, Press the settings icon from the top right corner of the screen.
2. Scroll down until you find the Support section and Select “I need help”. You will now be redirected to the Snapchat support page. Tap Snapstreaks to view Snapstreaks support topics.
3. Find the question “What if my Snapstreak is gone, but I know we sent a Snap (no chat) back and forth within 24 hours?” and Click the Let Us Know Hyperlink. In the “Contact Us” section on the next page, you need the. selection “I lost my snapstreak” Option on the Snapchat support page.
4. You will now see a form asking for details like username, email, phone number, your device, a friend’s username and more. Fill in the relevant details and tap Submit to submit the request. It’s worth noting that you can only use a friend’s username when submitting the request. If you’ve lost Snapstreak with multiple users, you’ll need to send separate requests to Snapchat.
Frequently asked questions (FAQ)
Q. Is Snapchat Streak really limited to 24 hours?
Yes, Snapstreaks are limited to a 24-hour period. Sending text messages in chat doesn’t keep the streak alive. You need to send (and receive) photos or videos within the 24 hour window so as not to lose your Snapstreak on Snapchat.
Q. What does the hourglass emoji mean (⏳) do you mean on Snapchat?
The hourglass emoji next to the fire emoji means you are about to lose a snapstreak with someone. You need to send that person a photo or video right away in order to keep your Snapchat streak alive. You should also send a snapback if you see the hourglass emoji next to your name in the chat window.
Q. How long does the hourglass emoji last (⏳) recently on Snapchat?
Snapchat gives you 24 hours to swap snaps and keep your Snapstreak alive. However, if you see an hourglass emoji next to someone’s name in your chat window, it means: You have four hours left to send or receive a photo (Photo or video) of that particular friend on Snapchat. If you don’t send each other snaps for the next four hours, the hourglass along with the fire emoji will go away and you’ll lose your Snapstreak with that friend on Snapchat. You will then need to follow this tutorial to restore your Snapchat sequence.
Q. Do I need to comment on a Snapchat thread?
Yes, if you get a snapshot Read “Streak on” or “Streak alive” from a friend or loved one, you should always reply immediately to keep the Snapstreak going. If you’ve already sent a Snap then ignore the message as they will do their best to keep the streak alive. If not, you can respond with a photo or video so as not to lose the Snapchat sequence.
Q. Can a person keep a Snapchat streak alive?
No, a person cannot keep a Snapstreak alive on the messaging platform. Both parties must send each other a snapshot (photo or video) at least once within 24 hours (essentially once a day) in order to keep the streak alive on Snapchat.
Q. How long does it take to recover a Snapstreak?
Once you’ve made a request to restore a Snapstreak, it usually takes around 24 hours for the Snapchat team to respond and let you know whether or not you’re getting your streak back. The Snapstreak can easily be recovered if you missed it due to server outages or technical issues, but don’t forget to send Snaps and make it a habit to request the Snapstreak recovery.
Get your Snapstreak back on Snapchat!
So that was our guide on how to restore Snapstreak to Snapchat. Even if you forgot to send Snaps to keep the Snapstreak alive, this information can help you “What information do we need to know?” Text field in the support ticket. And then you can keep your fingers crossed and hope the company will fix your Snapstreak. We heard that even in such forgetful cases, Snapstreaks can be recovered easily. That said, if you make this a habit, you are unlikely to get your streak back. Good luck and once you get your Snapstreak back, let us know in the comments section below.